28 February 2025

SO INSTEAD OF HIRING FLUENT ENGLISH SPEAKERS... WE'RE GOING WITH 'DECEPTION'...

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-- "Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to 'neutralize the accents' of English-speaking Indian customer service agents in real time. The new feature, known as accent translation, is being introduced at call centers in India." --