Mike is clearly not a naïf. He’s Mike Nash, a Microsoft vice president who oversees Windows product management.And how do we know this?
And Jon, who is dismayed to learn that the drivers he needs don’t exist? That’s Jon A. Shirley, a Microsoft board member and former president and chief operating officer.
And Steven, who reports that missing drivers are anything but exceptional, is in a good position to know: he’s Steven Sinofsky, the company’s senior vice president responsible for Windows.
Their remarks come from a stream of internal communications at Microsoft in February 2007, after Vista had been released as a supposedly finished product and customers were paying full retail price.Oops.
*
