Step One - Have driven to nearest town to try reporting outage to Hydro One after they informed us there would be a thirty minute hold time (sure, I believe that) on the landline.
Step Two - Website has a function to report outages but it is not working and flashes a message to call an 800 number. (see Step One)
STEP Three - Texted son in Toronto asking him to use smartphone app to report outage. Apparently the app is not working either.
It's gonna be a long cold night.
TORONTO -- Ontario Power Generation did not publicly consult on a maximum $3.8-million salary for its CEO or up to $8 million in raises for about 80 executives.
UPDATE: 21:30 managed to make online report
UPDATE2: 22:00 not on outage map, 2 houses down road are