A sales rep signed Ross Miller, 85, to two-year contracts for Bell Fibe TV and a new cell phone with data and a warranty plan; sold him a cordless phone, landline and tablet; and signed him to another two-year contract for high-speed home internet.
Miller, who has been diagnosed with Alzheimer's disease, isn't clear what happened. He already had a cell phone, which he doesn't use, didn't know what a tablet was and doesn't understand the internet.